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userguide:am_huddle [15:22 Oct 19, 2023] mattv [Key Practice Metrics] |
userguide:am_huddle [11:46 Jun 7, 2024] (current) mattv [Key Practice Metrics] |
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=== It's divided into 3 main sections: === | === It's divided into 3 main sections: === | ||
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===== Key Practice Metrics ===== | ===== Key Practice Metrics ===== | ||
**Morning Huddle Key Practice Metrics**\\ | **Morning Huddle Key Practice Metrics**\\ | ||
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This **Key Practice Metrics** section summarizes a handful of key metrics that are useful for the whole practice to be aware of. They are grouped into date ranges as follows(rows): | This **Key Practice Metrics** section summarizes a handful of key metrics that are useful for the whole practice to be aware of. They are grouped into date ranges as follows(rows): | ||
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This gives the entire team a sense of how successful the practice is, from a business point-of-view.\\ | This gives the entire team a sense of how successful the practice is, from a business point-of-view.\\ | ||
- | There are eight columns of data to observe. // | + | ====There are eight columns of data to observe. |
+ | // | ||
==== Net ==== | ==== Net ==== | ||
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===== Providers ===== | ===== Providers ===== | ||
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- | This top left section summarizes the scheduled NET production for the day sorted by each provider. These metrics are derived procedure by procedure from the patient' | + | This top left section |
+ | These metrics are derived procedure by procedure from the patient' | ||
===== Appointment Details ===== | ===== Appointment Details ===== | ||
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This section shows each appointment with more detailed information. It's organized by Operatory, then chronologically, | This section shows each appointment with more detailed information. It's organized by Operatory, then chronologically, | ||
- | **OpTime** - Operatory abbreviation and scheduled appointment start time. Order is determined by your operatory setup in your practice management software. | + | ==== OpTime |
+ | Operatory abbreviation and scheduled appointment start time. Order is determined by your operatory setup in your practice management software. | ||
- | **NP -** Determined by the appointment being marked as a new patient in your practice management software. OR determined if this patient has no completed procedures in their account ledger. | + | ==== NP ==== |
+ | Determined by the appointment being marked as a new patient in your practice management software. OR determined if this patient has no completed procedures in their account ledger. | ||
- | **Patient | + | ==== Patient |
+ | Last and first name of the patient in the schedule. | ||
- | **DOB -** Date of birth of patient. | + | ==== DOB ==== |
+ | Date of birth of patient. | ||
- | **Age -** Current Age of the patient, based on birthdate. | + | ==== Age ==== |
+ | Current Age of the patient, based on birthdate. | ||
- | **TodaysProcs | + | ==== TodaysProcs |
+ | All the procedures scheduled for today' | ||
- | **UnschedProcs | + | ==== UnschedProcs |
+ | These metrics are compiled from the patient' | ||
- | **FamBal | + | ==== FamBal |
+ | This is the active Family account balance that is 30+ days old, positive or negative. | ||
- | **Misc -** There are a few items that could show in this Miscellaneous column:\\ | + | ==== Misc ==== |
- | //RecDue | + | There are a few items that could show in this Miscellaneous column:\\ |
- | //FamDue// Similar to //RecDue// this indicator lets you know if a family member of the patient where this note appears has a Family Member that is Overdue for their Recall exam.\\ | + | ===RecDue=== |
- | //NoEmail, NoCell | + | If the patient is scheduled for a non-hygiene appointment and is due for a prophy or perio recall it will be displayed here. This allows the team to schedule that hygiene appointment and get them on the books for a future appointment.\\ |
+ | ===FamDue=== | ||
+ | Similar to //RecDue// this indicator lets you know if a family member of the patient where this note appears has a Family Member that is Overdue for their Recall exam.\\ | ||
+ | ===NoEmail, NoCell=== | ||
+ | Indicates the patient is missing either an email or cell phone from their contact information section.\\ | ||
- | === There are two formatting features to be aware of: === | + | ==== There are two formatting features to be aware of: ==== |
- **If the patient’s birthday** is within a week of the appointment date then the entire row will be in bold. Remembering to say “Happy Birthday” to a patient is an easy way to increase patient satisfaction and long-term retention. Building relationships is important. | - **If the patient’s birthday** is within a week of the appointment date then the entire row will be in bold. Remembering to say “Happy Birthday” to a patient is an easy way to increase patient satisfaction and long-term retention. Building relationships is important. | ||
- **If there are no procedures attached** to an appointment then the TodaysProcs column will highlight yellow to indicate that at least one procedure should be added to the appointment. | - **If there are no procedures attached** to an appointment then the TodaysProcs column will highlight yellow to indicate that at least one procedure should be added to the appointment. | ||
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There is another section on this huddle report to have a look at exams and radiographs that may be due. This section will denote whether a patient is due based on their recall schedule (set in Open Dental) or their Insurance Plan (based on plan information in open Dental). The goal of this section was to help our Open Dental users keep up with their standards of care, and of course not lose out on the missed production from exams and x-rays.\\ | There is another section on this huddle report to have a look at exams and radiographs that may be due. This section will denote whether a patient is due based on their recall schedule (set in Open Dental) or their Insurance Plan (based on plan information in open Dental). The goal of this section was to help our Open Dental users keep up with their standards of care, and of course not lose out on the missed production from exams and x-rays.\\ | ||
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You can see this section of the report is divided into columns again, like the Huddle report on Page 1. The OP Time, name, and age columns are all pretty evident as to what they represent. The InsCo is the currently active Primary Insurance plan assigned to that patient (if they have one. Consequently, | You can see this section of the report is divided into columns again, like the Huddle report on Page 1. The OP Time, name, and age columns are all pretty evident as to what they represent. The InsCo is the currently active Primary Insurance plan assigned to that patient (if they have one. Consequently, | ||
The Next Three Columns identify if the patient is due for any exam, bitewing radiograph, or Panoramic or full mouth series of radiographs: | The Next Three Columns identify if the patient is due for any exam, bitewing radiograph, or Panoramic or full mouth series of radiographs: | ||
* **Exam:** there are several options here for a patient' | * **Exam:** there are several options here for a patient' | ||
* **BWX:** again, there are a few options here, and they are similar to the exam options:// BWXDue//, indicates that this patient is due for their set of bitewing x-rays, based on your recall schedule. //BWXINS//, again indicates that based on the insurance information you have in their plan, this patient would be due for a set of BWX according to insurance. //FirstBWX //would indicate that you do not yet have a set of BWX on file, and you should consider taking their first one. | * **BWX:** again, there are a few options here, and they are similar to the exam options:// BWXDue//, indicates that this patient is due for their set of bitewing x-rays, based on your recall schedule. //BWXINS//, again indicates that based on the insurance information you have in their plan, this patient would be due for a set of BWX according to insurance. //FirstBWX //would indicate that you do not yet have a set of BWX on file, and you should consider taking their first one. | ||
- | * **PanFMX: | + | * **PanFMX: |
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