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home:common_terms [13:14 Jun 16, 2022]
mattv [CasePats]
home:common_terms [15:05 May 1, 2023] (current)
mattv [CasePats]
Line 24: Line 24:
 This is referred to as Patient Acceptance. This metric is the percentage of patients that had new treatment presented that actually scheduled, at minimum, one newly planned procedure code. This is the percentage of patients that scheduled their newly planned treatment. For example, if you had planned treatment for 10 patients yesterday, and your CasePats metric is 80%, that means that 8 of those 10 patients scheduled at least one of their newly planned treatment procedures.\\ This is referred to as Patient Acceptance. This metric is the percentage of patients that had new treatment presented that actually scheduled, at minimum, one newly planned procedure code. This is the percentage of patients that scheduled their newly planned treatment. For example, if you had planned treatment for 10 patients yesterday, and your CasePats metric is 80%, that means that 8 of those 10 patients scheduled at least one of their newly planned treatment procedures.\\
  
 +Again, it only takes ONE newly planned procedure code to trigger the 'acceptance.' It does not matter which code that is or when their appointment is scheduled. It only requires that a new code be presented and then scheduled at any point in the future.\\
 ====New Patient==== ====New Patient====
 A New patient is defined and counted only when they have kept their appointment and have the first procedure code completed in their ledger. It doesn't matter what the code is, so long as it is the //first// procedure code completed. There is also no limitation on when that code was completed- that is to say, if you saw a patient 2 years ago, and now they've decided to return, they're not going to be counted as new, since they've already had their first procedure code completed already. A New patient is defined and counted only when they have kept their appointment and have the first procedure code completed in their ledger. It doesn't matter what the code is, so long as it is the //first// procedure code completed. There is also no limitation on when that code was completed- that is to say, if you saw a patient 2 years ago, and now they've decided to return, they're not going to be counted as new, since they've already had their first procedure code completed already.
 ======Calculations===== ======Calculations=====
 =====New Patients===== =====New Patients=====
-New patients are calculated once they have their first completed procedure code in their ledger. This could mean that if you are utilizing procedure codes for something other than procedures, you could trigger a false new patient. We have seen offices utilizing procedure codes for everything from cancelled appointments to insurance verification to Covid-Screening questions. It does not matter what procedure code is completed first. It could be an exam, an x-ray, it could be a D3320. Whatever code is completed first, that's what triggers the new patient count.\\+New patients (as stated above) are calculated once they have their first completed procedure code in their ledger. This could mean that if you are utilizing procedure codes for something other than procedures, you could trigger a false new patient. We have seen offices utilizing procedure codes for everything from cancelled appointments to insurance verification to Covid-Screening questions. It does not matter what procedure code is completed first. It could be an exam, an x-ray, it could be a D3320. Whatever code is completed first, that's what triggers the new patient count.\\
  
 =====Net Production===== =====Net Production=====
home/common_terms.1655403262.txt.gz · Last modified: 13:14 Jun 16, 2022 by mattv